Account & Registration
Registering at e98com takes about 90 seconds. Go to the Register page, fill in your full name, a Pakistani mobile number, email address and date of birth, choose a username and password, accept the Terms and Conditions, and submit. An OTP is sent to your mobile to verify your number — enter it and your account is immediately active. You can deposit and start playing right away. Full CNIC verification is only required before your first withdrawal, not before you can play.
You must be at least 18 years old to register at e98com. This is a firm requirement with no exceptions. Age is verified at registration and again before any withdrawal is processed. Accounts confirmed to belong to someone under 18 are closed immediately and any deposited funds are returned to their source payment method.
No. e98com permits exactly one account per person. Registering multiple accounts — whether using the same or different personal details — is a breach of the Terms and Conditions and results in all associated accounts being closed and balances forfeited. If you've forgotten your login details, use the account recovery option rather than creating a new account.
On the Login page, click "Forgot password?" and enter your registered Pakistani mobile number or email address. You'll receive an OTP or reset link within 60 seconds. Follow the steps to set a new password. If your registered mobile number is no longer active, email support@e98com.app from your registered email address and the support team will assist after verifying your identity.
Log in to your e98com account and go to Account Settings. You can update your email address directly from there after confirming your current password. To change your registered Pakistani mobile number, contact e98com support at support@e98com.app — a mobile number change requires identity verification before it is applied, as it's used for OTP security.
Accounts can be suspended for several reasons: a pending identity verification hold, a security review triggered by unusual activity, or a self-requested cool-off or self-exclusion period. Email support@e98com.app with your registered mobile number for a specific explanation and the steps needed to restore access. Most suspension queries are resolved within a few hours.
Deposits & Withdrawals
e98com supports the following Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, Bank Transfer / IBFT, and Visa/Mastercard debit and credit cards. All transactions are processed in PKR — there is no currency conversion or associated charges. Easypaisa and JazzCash are the fastest options, typically settling deposits within 60 seconds.
The minimum deposit at e98com is Rs 200 for Easypaisa, JazzCash, NayaPay, SadaPay and Visa/Mastercard. For IBFT bank transfers the minimum is Rs 500. There are no platform deposit fees on e98com's side — the amount you transfer is exactly what appears in your PKR wallet.
Withdrawals to Easypaisa and JazzCash are typically processed within 60 seconds once approved. NayaPay and SadaPay withdrawals generally complete within 1–5 minutes. IBFT bank transfers are processed within the same business day for requests submitted before 4pm PKT. Card withdrawals typically take 1–3 business days depending on the issuing bank. Before your first withdrawal, you need to complete CNIC identity verification.
The minimum withdrawal at e98com is Rs 500 regardless of payment method. There is no maximum single withdrawal limit for verified accounts, though large withdrawals may be processed in batches for operational reasons. If your account is not yet verified, withdrawal requests will be held until CNIC verification is complete.
No. e98com requires that all deposits come from a payment method registered in your own name. Third-party deposits — using a family member's, friend's or anyone else's Easypaisa, JazzCash or bank account — are not accepted and will be returned. This policy exists to prevent fraud and to protect players. Deposits from unverified sources may trigger a security hold on your account.
First, wait a few minutes — Easypaisa and JazzCash deposits that are slow can sometimes take up to 5 minutes during high-traffic periods. If it hasn't arrived after 10 minutes, check your transaction history for the payment confirmation from your payment provider. Contact e98com support via live chat or at support@e98com.app with your payment confirmation reference number and the support team will trace and credit it manually if needed.
Games
e98com offers a full range of games suited to Pakistani players: Teen Patti (live dealer and RNG), Andar Bahar, live casino tables including Roulette, Baccarat and Blackjack, hundreds of slot titles, Aviator crash game, and virtual sports. Sports betting includes PSL cricket and football from major leagues worldwide. All games and bets are in PKR.
Log in to your e98com account, go to the Teen Patti section and choose a table that suits your stake level. Live dealer tables have real dealers streaming via video — place your bet in PKR before the timer runs out, and the hand plays out in real time. RNG Teen Patti works like a video game version where you play against a computerised dealer. Results in both formats are independently audited for fairness.
Yes. All RNG (random number generator) games at e98com — slots, RNG card games, virtual sports — use certified random number generators that are independently tested for fairness. Live casino games use physical cards, wheels and equipment managed by trained human dealers in licensed studio environments. The outcomes are not controlled or influenced by e98com in any way.
Yes, e98com is fully mobile-optimised. The entire platform — games, betting, wallet, account settings — runs in your mobile browser on both Android and iOS without needing to download any app. Teen Patti, Andar Bahar, live casino, PSL betting and slots all work on mobile. A stable internet connection (4G or Wi-Fi) gives the best experience for live dealer games.
Andar Bahar is a traditional South Asian card game that's been popular in Pakistan for generations. One card (the joker) is placed face-up, and players bet on which side — Andar (inside) or Bahar (outside) — will receive a matching card first. The house edge is very low compared to many casino games. At e98com you can play Andar Bahar in live dealer format with real dealers or as a fast RNG version on the Andar Bahar page.
PSL & Sports Betting
Log in to your e98com account, go to the PSL Betting page and browse available matches. Click on a match to see all available markets — match winner, top batsman, highest opening partnership, total runs and many more. Select a market, enter your stake in PKR and confirm your bet. For in-play betting, the same flow applies but markets update in real time as the match progresses.
e98com offers a comprehensive range of PSL markets including: match winner, toss winner, top batsman, top bowler, highest run scorer, man of the match, total runs (over/under), first wicket method, highest opening partnership, and many player-specific specials. In-play markets are updated ball-by-ball during live PSL matches. Markets and availability can vary by fixture.
Winning bets are settled and credited to your PKR wallet as soon as the relevant event concludes and the official result is confirmed. For PSL matches this is typically within minutes of the final ball. Football bets settle after the 90-minute result. Live in-play bets on specific events (e.g. next wicket) settle immediately after the event resolves. You don't need to be logged in for settlement to happen — the funds are waiting in your wallet when you return.
Pre-match bets cannot be cancelled or edited once confirmed — please double-check your stake and selection before submitting. For in-play bets, there is a brief window after clicking confirm during which you may cancel, but this closes within a few seconds. e98com does not offer a cash-out feature currently — bets run to their conclusion. If you believe a bet was placed in error due to a technical issue, contact support immediately at support@e98com.app.
e98com's football betting section covers major leagues and tournaments including the English Premier League, La Liga, Serie A, Bundesliga, Ligue 1, UEFA Champions League, UEFA Europa League, and international fixtures including FIFA World Cup qualifiers. Pre-match and in-play markets are available across all covered competitions.
Bonuses & Promotions
New players who register at e98com and make their first deposit qualify for a welcome bonus. The bonus is credited automatically after your first qualifying deposit. Specific bonus amounts, minimum deposit thresholds and wagering requirements are published on the Promotions page and are updated regularly. Always read the promotion terms before claiming any bonus to understand the wagering requirements and eligible games.
A wagering requirement (also called playthrough) is the number of times you need to bet the bonus amount before you can withdraw any winnings generated from it. For example, a 30x wagering requirement on a Rs 1,000 bonus means you need to place a total of Rs 30,000 in qualifying bets before the bonus converts to withdrawable cash. Specific wagering requirements for each e98com promotion are listed on the Promotions page.
Bonuses can be cancelled or withheld for several reasons: the deposit did not meet the promotion's minimum threshold, the promotion had already expired, the account already claimed a previous version of the same offer, or a promo code was not entered correctly during registration. If you believe a bonus was missed in error, contact e98com support at support@e98com.app within 24 hours of the qualifying deposit with your account details.
Yes. e98com runs regular promotions for existing registered players including reload bonuses on deposits, cashback on net losses, free bets around PSL season, weekly slot tournaments and VIP-exclusive offers. Promotions are listed on the Promotions page and are updated regularly. Players who opted in to marketing communications during registration also receive personalised offers by SMS and email.
Security & Privacy
Yes. All data transmitted between your device and e98com is protected using 256-bit SSL encryption — the same standard used by banks. e98com does not store your full payment card details on its servers. Personal data is handled in accordance with the Privacy Policy and is not sold to or shared with third parties outside of payment processing and legal compliance obligations.
OTP (one-time password) verification is a security layer used to confirm your identity when logging in from a new or unrecognised device. A six-digit code is sent to your registered Pakistani mobile number — you must enter it before access is granted. This means that even if someone obtains your username and password, they still cannot log in without access to your SIM card. It's one of the most effective ways to protect your e98com account.
Do not click any links or provide any information. e98com will never ask for your password via SMS, WhatsApp or email, and our support team will never request your full login credentials. If you receive a suspicious message, do not respond and forward it to support@e98com.app so the e98com security team can investigate. Only ever log in through the official website: e98com.app.
Responsible Gaming
Log in to your account and go to Account Settings > Responsible Gaming. From there you can set daily, weekly or monthly deposit limits in PKR. Once set, reductions take effect immediately. Increases have a mandatory 48-hour cooling-off period before they apply — this prevents impulse decisions from overriding your own limits. All tools are self-service and require no contact with support to activate. See the Responsible Gaming page for full details.
Self-exclusion is a tool that completely blocks access to your e98com account for a minimum of 6 months. You can choose 6 months, 1 year, 2 years, 5 years or indefinite exclusion. Once activated, it cannot be reversed during the minimum exclusion period — it's designed to be firm so that a difficult moment doesn't become a permanent problem. Your balance is held securely and returned after the exclusion period ends following identity verification. Activate it through Responsible Gaming settings or contact support at support@e98com.app.
The first step is to use the tools on e98com immediately — set a deposit limit or activate a cool-off period from your dashboard right now. If you're unsure whether gaming has become a problem, take the self-check quiz on the Responsible Gaming page. If you need to speak to someone, contact e98com support any time at support@e98com.app — the team is trained to help and won't pressure you out of using any available tool. Professional counselling services are also available through hospitals and community health centres in Pakistan.
